FAQs

1. What are the available handsets in your selection?

DRHA Phones carries a wide selection of handsets including the latest models available in the market today. Some of the brands we carry include Apple, Samsung, HTC, Lenovo, Nokia and many more.

2. Can I still apply even with a history of default or ccj?

Yes, you are welcome to apply even if you have bad credit history. In fact, we cater especially to customers like you who have struggled to avail a phone contract because of your less than perfect credit score.

3. Who are eligible to apply for a bad credit phone?

If you are of legal age and a UK resident then you are eligible to apply for a bad credit phone. Just fill out our online application form, choose a suitable handset and phone bundle and you’re all set for fast approval.

4. What are the requirements?

DRHA Phones has very basic requirements for our customers. You just need to provide proof of identification, proof of billing address and proof of income to secure a bad credit phone.

5. When can I receive my handset?

Once your bad credit phone application is approved, you can expect to receive your handset within 24 to 48 hours. You can claim it from the nearest brand or we can have it delivered to your address.

6. Do I need to be employed to apply?

Ideally, you should be fully employed to be eligible for a phone contract. DRHA Phones, however, is more flexible with our terms. You can still apply even if you are working part time or are self-employed provided that you have a steady income that meets our minimum income requirements.

7. Do your run credit checks?

DRHA Phones do not run credit checks hence the fast processing. We believe that bad credit shouldn’t get in the way of your phone contract application. No matter if you’ve been rejected for a phone contract before DRHA Phones is here to offer you a quick and easy solution to your mobile phone needs.

8. How do I pay for the monthly fee?

Prior to approval, we will set up an automatic debit deception to cover for the fixed monthly fee. This way, it will be more convenient for you to pay for your dues. Just make sure your debit account has sufficient balance to cover for the fixed monthly fee to avoid penalties and other charges.

9. Are your rates really cheaper?

Yes, you can rest assured that when you partner with DRHA Phones you’ll be getting the best rates on your call, text and data services. We have a team of experts working double time to give you the best deal possible tailored according to your needs and budget.